How can your organization help ensure the trust, unity, and effectiveness of your people? Robert Bortins, Jr., CEO of Classical Conversations, gives practical tips on improving Healthy Communication, Sustainable Strategy, and Life-Long Learning; all while building trust, unity, and commitment among his team.
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In this episode:
- Some very grounded, practical ways to discover what’s important and then grow your people so they and the entire organization can flourish (03:00)
- How the BCWI survey helped Classical Conversations to discover the specific things that were already going well and the things that needed to improve (04:38)
- EOS--Entrepreneurial Operating System. This is a set of tools that helps companies get better results by instilling greater focus, discipline, and accountability in how they run their business (04:46)
- How better workplace communication contribute to better customer outcomes with the families and students (7:37)
- Using the 5 Whys in Healthy Communication (08:31)
- Sustainable Strategy is the engagement driver and it's all about the plan you and your leadership developed to achieve the organization’s vision and remedy the need of those you serve. Robert shares a story of how they've clarified their goals, met their goals, and have become more effective as an organization (09:48)
- Another huge area that boosted the health of their culture is what we call Uplifting Growth and Development. This is all about improving the performance of individuals, groups, and the organization overall so they can meet the challenges of what’s changing in the world before us. Every leader and organization want this. How did Classical Conversations do it? (14:41)
- How does Robert, as a CEO, as a follower of Christ, replenish his heart, and mind, and soul on a weekly or even daily basis? (16:00)
- The encouragement, challenge, or invitation Robert would give to leaders to grow, and develop greater trust, unity, and commitment as a team (17:55)
- Advice for any leader who’s wading through some sticky, unfinished business (19:47)
Read the Transcript
Read a complete, word-for-word transcript of the episode.
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