Do you believe your workplace culture is linked to your organization's outcomes? Deborah Adams, Executive Director of Ministry Services for Compassion Australia discusses why it is important to keep your culture in focus with five specific steps that Compassion Australia uses to build a healthy workplace.
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In this episode:
- Humor is a way of connecting in the workplace and bringing lightness and energy to tasks (03:17)
- Discovering the value of healthy organizational culture (04:18)
- 2018 survey results showed a critical moment for the organization (4:39)
- Don't take your eyes off culture (05:05)
- Measurement is your friend (06:12)
- You can make a significant impact on culture in a short amount of time (06:19)
- When you give your people the chance, they will give you feedback (09:04)
- After receiving your results, what steps did you take to improve your culture? (12:00)
- 1. Communicate the results (12:35)
- 2. Put information in the hands of managers (12:45)
- 3. Look for those 2 -3 things we can do organizationally to intentionally build culture (13:01)
- 4. Keep telling the stories (13:15)
- 5. Re-take the survey (13:57)
- The importance of development goals (17:13)
- How to develop trust between leadership and employees (18:35)
- "As we worked on healthy communication, on accountability, on developing people – we’ve seen that trust build." (19:31)
- Openly sharing the survey results, even the uncomfortable parts (19:51)
- Prayer discernment to identify key areas that will make the most change (23:06)
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Read a complete, word-for-word transcript of the episode.
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