Kevin Hewitt, President, and CEO of Christian Children's Home of Ohio (CCHO) who fights for the highest possible good for those he leads. He takes us on a five-year journey of actions that he and his team have taken to improve the health of their workplace for the sake of the children they serve.
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In this episode:
- A testimonial that holds the story of Christian Children’s Home of Ohio (04:15)
- Is it important for Christian Children’s Home of Ohio to have a healthy workplace culture? (07:46)
- "When you are dealing with children and adults working through their trauma, they are simply not in healthy places, so it is imperative that our staff is as healthy as possible." (08:00)
- "Unhealthy children plus unhealthy staff does not equal healthy, healed children." (08:10)
- What brought CCHO to BCWI and motivated Kevin and his team to survey their people? (09:17)
- "We really try to be 'for' our staff because they daily are the hands, feet, and sometimes the mouth of Jesus to children and adults who are hurting." (10:40)
- "Internal customers are as important as our external customers and we want to know the reality of where we are and how we can get better." (11:17)
- "Cary Humphries has been such a pleasure to work with and his passion for BCWI and helping organizations flourish is evident in all he does." (12:15)
- "In the midst of the pandemic, CCHO staff displayed tremendous courage, creativity, and compassion." (13:15)
- Our ministry partners who survey annually, see great benefit in focusing on one or two areas each year to improve their culture (17:02)
- One area CCHO and their people went after to improve (17:06)
- Trust and communication were game changes in improve the workplace culture of CCHO (20:23)
- "Our definition of love comes from GiANT Leadership, and that is 'fighting for the highest good of those you lead.'" (22:00)
- What's the biggest positive CCHO's culture has going for it? And what's the one big thing CCHO is currently working on, moving forward? (24:37)
- Engaged employees are in a better position to pivot and innovate than if you had a toxic culture (33:18)
- "Utilize BCWI. Discovering the reality of where you are as a ministry can be slow, painful, and scary, but it is worth it."(36:08)
Read the Transcript
Read a complete, word-for-word transcript of the episode.
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