Do you wish you could make your staff feel truly appreciated, reduce turnover and cynicism, increase loyalty, and create a more positive work environment? Dr. Paul White, Ph.D., is co-author, along with Gary Chapman, of the book, The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People. Listen in as he discusses how staff appreciation could impact your organization.
Listen to the Audio
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In this episode:
- Dr. Paul's first job (02:31)
- "70% of employees say they receive no praise or recognition at work" (04:12)
- 90% or more of companies and organizations have some form of employee recognition (04:36)
- 5 languages of appreciation in the workplace. The first language is words of affirmation (05:46)
- 46% of employees want to receive recognition through words (06:16)
- Be specific in what you're communicating (06:30)
- The second language is quality time (06:39)
- The third language is acts of service (07:10)
- The fourth language is tangible gifts (07:55)
- The fifth language is physical touch (08:47)
- "Often Christian-based organizations are low on this" (12:08)
- Using the "honor chair" as a means of appreciation at work (15:57)
- "When people feel valued, they stick around longer; turnover goes way down" (18:46)
- How to show appreciation even to difficult colleagues (21:59)
- Is it possible to reward an employee without spending a lot of money? (24:19)
- How do you prevent praising co-workers from backfiring on you? (26:50)
- The biggest challenge in having to communicate appreciation remotely (28:57)
- "You need to structure time to connect with people on a personal level" (29:46)
- What’s the most common, needless mistake a leader can make to not show true appreciation of others at work? (31:00)
- "We cannot underestimate the remote and virtual aspect of the workplace" (33:44)
Additional Resources
Buy a copy of Dr. Paul's book: The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
Read the Transcript
Read a complete, word-for-word transcript of the episode.
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