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S5E39: Could You Improve Your Culture by Appreciating Your Staff?

S5E39: Could You Improve Your Culture by Appreciating Your Staff?

Do you wish you could make your staff feel truly appreciated, reduce turnover and cynicism, increase loyalty, and create a more positive work environment? Dr. Paul White, Ph.D., is co-author, along with Gary Chapman, of the book, The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People. Listen in as he discusses how staff appreciation could impact your organization. 

 

Listen to the Audio

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In this episode:

  • Dr. Paul's first job (02:31)
  • "70% of employees say they receive no praise or recognition at work" (04:12)
  • 90% or more of companies and organizations have some form of employee recognition (04:36)
  • 5 languages of appreciation in the workplace. The first language is words of affirmation (05:46)
  • 46% of employees want to receive recognition through words (06:16)
  • Be specific in what you're communicating (06:30)
  • The second language is quality time (06:39)
  • The third language is acts of service (07:10)
  • The fourth language is tangible gifts (07:55)
  • The fifth language is physical touch (08:47)
  • "Often Christian-based organizations are low on this" (12:08)
  • Using the "honor chair" as a means of appreciation at work (15:57)
  • "When people feel valued, they stick around longer; turnover goes way down" (18:46)
  • How to show appreciation even to difficult colleagues (21:59)
  • Is it possible to reward an employee without spending a lot of money? (24:19)
  • How do you prevent praising co-workers from backfiring on you? (26:50)
  • The biggest challenge in having to communicate appreciation remotely (28:57)
  • "You need to structure time to connect with people on a personal level" (29:46)
  • What’s the most common, needless mistake a leader can make to not show true appreciation of others at work? (31:00)
  • "We cannot underestimate the remote and virtual aspect of the workplace" (33:44)

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Additional Resources

Buy a copy of Dr. Paul's book: The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People

Read the Transcript

Read a complete, word-for-word transcript of the episode.

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