Encore Episode: How Healthy Communication Leads to Trust

Re-join Al as he talks with Troy Meachum, the President of ACR Supply Company, which happens to be North Carolina’s leading wholesale distributor for heating, ventilation, air conditioning and refrigeration. ACR Supply is also a Christian-led company that has increased its revenue eightfold, and Troy attributes it to their flourishing culture. Discover the principle communication strategies that have worked for them and how they can work for you, next. 

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In this episode:

• Identifying what's unique and special about your work culture
• Creating a culture in which God is glorified and employees are inspired
• Do you have the right people on the bus?
• The importance of having crucial conversations
• The meaning of "change people or change people"
• Communicating what a healthy workplace culture looks like
• How to train your employees to deal with conflict well
• Acting on suggestions of employees
• Involving staff on the decisions that affect them
• Encouraging your employees to experiment and be innovative
• Be consistent: do what you say you're going to do
• Direct correlation between healthy workplace culture and gross revenue

Read the Transcript

Read a complete, word-for-word transcript of the episode.

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