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342: Keys to Improving Employee Development and Communication in Churches

342: Keys to Improving Employee Development and Communication in Churches

Are you looking for tried-and-true employee-development ideas, ways to improve the communication in your organization, and key criteria for selecting leaders? Listen as Danny de Armas, the senior associate pastor of First Orlando Church, outlines great ideas to improve employee development, communication, and leadership selection.

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In this episode:

  • The “FOR Orlando” initiative it impacted the city and the congregation at First Orlando (04:19)
  • After praying as a team, First Orlando's leadership decided that they were going to challenge their people to give on one Sunday and that they  would dedicate that offering to give away. The people gave almost $900,000 that day. (05:17)
  • How Danny invests in growth and development for his staff (8:27)
  • The first survey taken with Best Christian Workplaces came out of a painful experience after First Orlando created its own in-house survey (08:40)
  • "There's something about the instrument that you all have developed, you know, the number of people that you're surveying and everything else that gives it credibility, but it's also a highly sophisticated instrument that lets us get to the issues that people are having boots on the ground." (09:56)
  • Danny leads the staff meeting where First Orlando shows the results of the Employee Engagement Survey to everyone (10:58)
  • The executive team and a leadership team that includes some young people are part of the survey debrief with the consultant (12:22)
  • A yearly staff week: a three-day conference event that First Orlando put on for its staff. (13:31)
  • When promoting and hiring people for the senior team Danny looks for somebody that has really high people skills (21:09)
  • Conflict resolution is really important in the church world.(21:53)
  • In 2022, Danny took a 360 Leadership Review; somewhat motivated by the survey results (23:28)
  • How to keep effective communication flowing, both up and down an organization (25:45)
  • "Our first response is not going to be suspicion; it’s going to be trust that they have more info than we do." (31:33)
  • First Orlando adjusts and adapts to the audiences that start showing up on its campus (34:27)
  • How Danny personally gets filled up as a leader and the spiritual practices that sustain him (38:08)
  • "I don't think I've fully captured the impact that the Survey experience has had on us. It's become such a part of our DNA. And the first part of that is that the staff knows that they have an opportunity for feedback every year and that they know that that's a sense of accountability that they have towards me and the senior pastor and our executive team, that they don't take for granted, that they're going to get a chance to speak."(46:44)

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