4 min read

423: Values that Guide: Building a Healthy and Christ-Centered Nonprofit Culture

423: Values that Guide: Building a Healthy and Christ-Centered Nonprofit Culture

Is the key to transforming your organization's impact hidden within your staff and volunteers? In this episode, Kevin East, president of Mentoring Alliance, shares how clear values, intentional mentoring, and Christ-centered leadership can create thriving workplaces and multiply Kingdom impact. 

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In this episode:

  • Mentoring Alliance Mission and Impact
    • Mission Statement: Mobilize godly people into the lives of kids and families to provide tangible help and eternal hope. (04:18)
    • Programs:
      • After-school programs with part-time staff mentors. (04:32)
      • Summer camps led by summer-staff counselor mentors. (04:35)
      • Volunteer mentors from churches and communities supporting at-risk kids. (04:41)
    • Example of Impact:
      • Steve, a long-time mentor, has supported a young boy named Matthew for over 10 years. (04:53)
      • Matthew graduated high school this spring, largely due to Steve’s involvement, demonstrating the program’s focus on life transformation through both practical support and sharing Christ. (05:00)
  • Growth and Expansion of Mentoring Alliance
    • New Locations: Started in Tyler, expanded to Waco in 2021, and recently into Abilene in 2024. (05:34)
    • Community-Focused Growth:
      • Hire an executive director and form a local advisory council in each city. (05:54)
      • Partner with public school districts, superintendents, churches, funders, and parents. (06:15)
    • Challenges and Learning:
      • Constantly learning and improving as the organization grows to impact more people. (06:28)
      • Ensuring local ownership and involvement so the program integrates into the community. (06:34)
  • Partnership with Public School Districts
    • Legal Foundation: Enabled by a 2001 U.S. Supreme Court ruling (Milford Central School District v. Good News Club) that allows religious programs in public schools after hours. (07:45)
    • Program Structure:
      • Bible studies are optional with parental opt-in (98% participation). (08:05)
    • Benefits for Schools:
      • Academic outcomes show kids in Mentoring Alliance programs outperform their peers on standardized tests. (08:29)
      • Positive results attract other districts seeking similar partnerships. (08:45)
  • Uplifting Growth and Staff Development
    • Core Values Integration:
      • Mentoring Alliance recently refined their core values to focus on staff attributes: (10:06)
        • Love one another (avoid gossip, grudges).
        • Serve humbly (give credit to others).
        • Get after it (work hard).
        • Do excellent work (maintain quality).
      • A multilevel task force contributed to creating these values. Each core value includes clear descriptions and "anti-values" to clarify expectations. (13:15)
      • Core values are integrated into performance reviews, awards, and day-to-day communication.
    • Staff Communication:
      • Regular, scheduled one-on-ones are key to staff care and development. (11:08)
      • These touchpoints (weekly and quarterly) allow supervisors to align vision, provide feedback, and address issues. (11:22)
  • Volunteer and Staff Recruitment
    • Recruitment Philosophy:
      • Volunteers and summer/part-time staff are seen as “choosing impact over personal comfort.” (15:27)
      • Mentoring Alliance seeks individuals driven by Kingdom-building and attributes like love, compassion, and grace. (16:09)
      • Recruitment messaging emphasizes the significant time commitment and spiritual impact, encouraging individuals to respond to God's call (e.g., “Here I am; send me.”). (16:29)
    • Challenges:
      • Some people prioritize personal comfort over impact and may not volunteer anywhere.
  • Measuring Tangible and Intangible Impact
    • Measurement Framework:
      • Inputs, outputs, outcomes, and impact are all tracked to ensure progress. (17:43)
      • Inputs include efforts to increase mentors and mentees in programs. (17:51)
      • Outputs measure growth, like the number of participants in programs. (17:53)
    • Outcomes and Impact:
      • Standardized tests show that kids in programs perform better than peers. (18:14)
      • Social-emotional learning is assessed, focusing on children's safety, emotional well-being, and readiness to learn. (18:22)
      • Impact includes addressing trauma by fostering safety and trust in program environments. (18:30)
    • Gospel Impact:
      • Over 17,000 instances of sharing the Gospel were measured in one year. (19:04)
      • Hundreds of children came to Christ as a result of ministry efforts. (19:11)
      • Programs support families who need safe, reliable care for children, especially in public schools. (19:21)
  • Healthy Workplace Culture and Its Impact
    • Culture as a Priority:
      • A healthy workplace is foundational to organizational impact and success. (20:38)
      • Health is integrated into the organization’s vision, recognizing that caring for staff is essential. (20:24)
    • Measurement of Workplace Health:
      • Annual participation in the Best Christian Workplaces Survey (BCW) for the past nine years. (20:01)
      • Results are reviewed with leadership and the board to maintain accountability and track long-term progress. (21:09)
      • Decisions, communication, and staff rewards are informed by survey insights. (20:57)
    • Impact of Healthy Culture:
      • Caring for staff ensures they serve others more effectively. (21:29)
      • A healthy workplace culture strengthens the overall quality of the ministry. (21:34)
  • Leadership Practices for Staying Centered
    • Christ-Centered Community: Kevin emphasizes the importance of close, Christ-centered friendships, especially during difficult seasons like his cancer diagnosis. Daily check-ins with friends have been a significant source of support. (22:23)
    • Scripture and Spiritual Practices: Staying in God’s Word, not as a duty but as a life-giving practice, replenishes and sustains Kevin as a leader. (23:01)
    • Serving as a Family: Kevin and his family serve as foster parents, creating a shared spiritual outlet and a way to live out the Kingdom of God together. (23:31)
    • Sabbath and Rhythms: Maintaining physical, emotional, and spiritual rhythms is essential. Kevin practices Sabbath through activities like mowing the lawn, which he finds restorative. (24:07)
  • Building a Strong Senior Leadership Team
    • Quarterly Leadership Retreats: The team engages in quarterly two-day getaways that combine:
      • Social activities (e.g., Topgolf, bowling, Christmas-light tours) (25:38)
      • Prayer and planning sessions for quarterly and yearly goals (26:01)
    • Weekly Practices: Leadership meetings, staff chapel, and consistent check-ins keep the team connected and aligned. (26:12)
    • Encouraging Growth
      • Sharing resources like books and podcasts (26:42)
      • Encouraging spiritual reflection days for evaluation and planning (26:46)
      • Drawing on principles like Dr. Howard Hendricks' model of regular evaluation (weekly, monthly, and yearly rhythms) (27:00)

  • Utilizing Feedback for Growth
    • 360 Feedback Process: Kevin’s team uses Best Christian Workplaces’ 360 reviews to gather feedback from peers, subordinates, and supervisors. The process highlights strengths and trends for improvement. (27:35)
  • Investing in the Next Generation
    • Opportunities Amid Challenges:
      • Social media and digital isolation have created a longing for real, meaningful relationships among young people. (29:17)
      • Ministries have a unique opportunity to meet this need through authentic connections. (29:25)
    • Gen Next Program:
      • A leadership development initiative for young college students. (29:34)
      • Participants meet on Saturdays to learn skills like professionalism and networking. (29:50)
      • Focuses on mentoring by sharing both the Gospel and personal lives, following 1 Thessalonians 2:8. (30:17)
  • Identity in Christ and Ministry Impact
    • Kevin shares how their team emphasizes identity in Christ through tangible efforts, like the "red carpet" initiative at summer camps. (31:26)
      • Signs reading “God loves you” and “You matter” affirm each child’s value as created in God's image. (31:36)
      • The goal is to help students understand their worth and begin a relationship with Christ. (32:32)
    • Vibrant faith, academic success, and emotional resilience are core outcomes of their ministry. 
  • Prayers for Transformation and Growth
    • Kevin discusses the importance of prayer:
      • Praying for children’s hearts to be changed, recognizing that bad decisions are not the end of their story. (32:57)
      • Praying for new communities to open up, raising champions who will expand the ministry into areas of need. (33:25)
    • The focus is on leading kids with “eternity in mind,” as they are destined to live for all eternity. (33:49)
  • Gratitude for Best Christian Workplaces (BCW)
    • Kevin expresses appreciation for BCW’s support:
      • BCW has provided guidance on organizational culture and leadership through consultants like Cary. (35:53)
      • Their partnership has been instrumental in the organization’s growth and impact. (36:08)

Read the Transcript

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