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S6E23: The Road to High Employee Engagement and Flourishing Culture

Best Christian Workplaces : June, 07 2021

Educators Inspirational Leadership Employee Engagement

S6E23: The Road to High Employee Engagement and Flourishing Culture

A lot of leaders would be glad if 60% of their people felt engaged in their work. Mark Maxwell, President of Prairie College leads an organization where 79% of the employees—nearly 80%--feel engaged. How do they do it? What’s their secret? Well, it hasn't always been that way. Listen in as Mark shares his fascinating story about inheriting a very unhealthy culture and turning it into a flourishing one.

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In this episode:

Some insights behind Prairie College's high level of employee engagement (03:02)
"We have a tremendous group of professionals who have a strong level of ownership in the school and our mission" (03:04)
"Prairie’s created purpose was to teach the Bible to young people, around the phrase “To know Christ and make Him known,” penned in 1923" (04:08)
Putting Bible into Prairie College's curriculum (05:55)
High levels of engagement arrived because of transparency and harmony, those two major conduits of love (08:53)
"Give the worst news as quickly as possible and then deal with it; change course or get it corrected." (11:07)
How do you lay off half of your staff and maintain harmony? (12:10)
"If you're getting rid of the right people, they're going to love you. Start with the bullies, the self-righteous religious ones, the ones who are divisive" (12:22)
"The truth – we have spent a century watching God work things out here at Prairie" (16:21)
At what point, did Mark begin to realize why a flourishing culture was absolutely essential for an organization to fulfill its mission? (17:17)
"Really smart, hard-working, nice people at Gordon Capital in Toronto" (20:20)
"Good Character, Competent, Good Chemistry, Called" (20:52)
What does it feel like when a workplace culture is wrong? (24:20)
- Silos
- Professionalism shows up
- Bureaucracy becomes an idol
You Rock Award (28:48)
"Attitude of gratitude. Thanking the achievers."(28:31)
A culture of encouragement (29:00)
- Celebrate the wins
- Laughing at our losses
Do something to improve the human touch when combating professionalism in the workplace (32:29)
Prayed openly (33:17)
"Whoever does the cutting needs to stick around because they have the game plan from God on how to rebuild." (35:43)
"Profitability is a core value of nonprofit organizations. Profitability is a must if our mission is to survive." (37:44)
What do you say to fellow leaders wondering how to begin, who aren't looking for a way out, but a way forward for their culture and their organization? (38:54)
"Let's be sure to turn to God in prayer; he cares. If our work matters then he wants to be part of it. All we need to do is humble ourselves and turn to him—genuine surrender to God." (39:27)
"Transparency is mission-critical. Numbers are friends. Bad numbers are good to talk about. We build our own personal capital by talking about bad numbers, bad data." (39:54)
Rumors trump facts (40:18)