S5E22: Healthy Culture Provides Stability in the Midst of Uncertainty

As a leader what would you do if you discovered you had an unhealthy workplace culture where there are strong silos between departments, poor communication, and lack of trust between leaders and staff? Mike Kremnitzer, Director of Benefits and Human Resources for the West Ohio Conference of the United Methodist Church, shares insights about his organization's culture transformation that has allowed them to be better prepared to face today's unique challenges.

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In this episode:

• How is the West Ohio Conference of UMC coping in the midst of this pandemic? (02:52)
• What motivated the Conference to survey its employees? (07:12)
  • The BCWI survey acts as a mirror, an objective look inside the organization (07:17)
  • The survey would benchmark the organization (07:42)
  • We needed a tool for the job (08:03)
• How an anonymous survey helps to foster trust (09:35)
• The first round of survey results revealed that we were broken and needed to be fixed (09:57)
• The importance of developing core values (13:15)
• Hiring individuals who live the core values (13:28)
• The decision to be a strengths-based environment (16:32)
• How to avoid isolation in a telework environment (20:50)
• Chemistry, respect, trust are three words that describe the Conference's culture today (21:50)

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