S5E15: Is Your Organization Readied for the Storm?

Dr. David Pickering, Executive Vice President and Chief Financial Officer of Olivet Nazarene University shares how his organization's investment in culture over the years, has readied the ship for whatever storm comes. Cary Humphries, Regional Director for Best Christian Workplaces pursues this conversation uncovering how Olivet Nazarene University has built a durable culture with leadership commitment, alignment, and the use of data, leaving them ready for these trying times. 

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In this episode:

• Strategies to create new levels of trust and effective communication in your workplace (02:14)
• Dealing with the challenges and disappointments that a pandemic brings (03:45)
• What things are you doing to encourage people during the coronavirus pandemic? (04:28)
• Try to think through the lens of your average employee (05:41)
• Our job is to know that our people are doing well (07:20)
• The BCWI survey gives us the tools to know how our people are feeling and how we can make it even better for them (07:29)
• One benefit of surveying annually is that you get great trendlines (08:28)
• The value and benefits of departmental survey data (13:30)
• How does greater staff engagement produce results in an online culture? (15:15)
• How to tackle communication challenges (18:08)
• Having a leader who is consistent helps to build trust (23:59)

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