2 min read

S6E01: Workplace Trends for 2021

S6E01: Workplace Trends for 2021

Most of us are really happy 2020 is over! As we look at 2021, what can we look forward to as we lead our organizations, or as the Bible suggests, shepherd the flock that God has entrusted to us? Jay Bransford, President and Chief Operating Officer at Best Christian Workplaces highlights what BCW sees as the seven trends of workplace culture in 2021. Listen in to see if you agree with what we see coming in the new year.


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In this episode:

  • The first trend is the return to delegated decision making and customer-focused strategy (03:11)
  • BCWI research during COVID vs. Pre COVID. Two themes emerged: First, COVID caused leaders to centralize decision making (04:02)
  • Another themeCommunication of the organization's strategy improved during COVID (04:49)
  • Begin to return your focus on decentralizing decision making.  Return it to front line employees where they are involved in decisions that affect them (06:08)
  • The second trend is all about refocusing on Employee Engagement and culture: It's going to be all about human flourishing, not toxic workplaces (07:03)
  • "What are the issues that are affecting your employees now, and how do you plan to address them?" (09:51)
  • Listening to and knowing the engagement levels of your female employees are important to get your arms around this in your organizations (11:40)
  • The need for innovation in the workplace has increased tremendously, yet the drivers that create a climate for innovation have diminished during COVID (12:15)
  • We will see a focus on human flourishing in Christian-led organizations in 2021 (12:45)
  • The third trend is to take diversity and inclusion more seriously (15:13)
  • The fourth trend is decentralized/virtual workplaces (return from COVID) are here to stay as the world of work will change forever (18:46)
  • The Future Forum research of 4,700 knowledge workers found the majority will never want to go back to the old way of working.  Only 12% want to return to full-time office work, and 72% want a hybrid – remote office model (19:40)
  • How and why virtual meetings on Zoom and Microsoft TEAMS can deliver results for organizations (20:44)
  • The fifth trend for 2021 is that one-on-one meetings are key to your team's success (22:18)
  • The sixth trend is that believe it or not, in 2021, the gig economy will continue to grow (24:56)
  • The seventh trend is to gdigital for continuous learning and development (26:59)
  • What leaders and their organizations stand to lose if they neglect or buck the trend of increased digital learning for their people (28:53)
  • The best advice to decision-makers who have their eye on their budget, their talent, and digital tools in 2021 (29:43)


Read the Transcript

Read a complete, word-for-word transcript of the episode.


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