377: Cracking the Communication Code: Strategies for Effective Dialogue

Today, we're joined by Jeremie Kubicek, co-founder of GiANT and author of "The Communication Code: Unlock Every Relationship, One Conversation at a Time." Jeremie shares insights on healthy communication, emphasizing the importance of care, navigating conflict, and rebuilding trust.

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In this episode:

• The Importance of Two-Way Communication:

  • Jeremie discusses the misconception that communication is just transmission, emphasizing the importance of two-way communication and the existence of code words representing expectations. (05:02)

• Anecdote on Miscommunication:

  • Jeremie shares a personal anecdote about miscommunication with his business partner, highlighting the need to understand and express expectations clearly. (05:27)

• The Five Key Code Words:

  • Jeremie explains the five key code words: celebrate, care, clarify, collaborate, and critique, and how they represent different expectations in communication. (08:18)

• The Role of Care in Communication:

  • The discussion shifts to the importance of showing care in communication, with Jeremie emphasizing the need for both support and challenge in relationships. (11:42)

• Navigating Giving and Receiving Feedback:

  • The conversation touches on the challenges of giving and receiving feedback, distinguishing between critique and being critical, and the importance of trust in feedback exchanges. (19:03)

• Rebuilding Broken Trust:

  • Jeremie shares insights on rebuilding trust in relationships, emphasizing self-reflection, patience, and consistent actions to repair broken trust. (26:00)

• Customizing Communication for Relationships:

  • Jeremie advises customizing communication approaches based on individual preferences and styles to strengthen relationships, using examples from personal and professional contexts. (30:32)

• Introduction to GiANT:

  • Jeremie provides an overview of GiANT, an organization focused on developing relational intelligence and equipping leaders with effective communication skills. (32:28)

Read the Transcript

Read a complete, word-for-word transcript of the episode

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