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377: Cracking the Communication Code: Strategies for Effective Dialogue

377: Cracking the Communication Code: Strategies for Effective Dialogue

Today, we're joined by Jeremie Kubicek, co-founder of GiANT and author of "The Communication Code: Unlock Every Relationship, One Conversation at a Time." Jeremie shares insights on healthy communication, emphasizing the importance of care, navigating conflict, and rebuilding trust.

 

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In this episode:

  • The Importance of Two-Way Communication:

    • Jeremie discusses the misconception that communication is just transmission, emphasizing the importance of two-way communication and the existence of code words representing expectations. (05:02)
  • Anecdote on Miscommunication:

    • Jeremie shares a personal anecdote about miscommunication with his business partner, highlighting the need to understand and express expectations clearly. (05:27)
  • The Five Key Code Words:

    • Jeremie explains the five key code words: celebrate, care, clarify, collaborate, and critique, and how they represent different expectations in communication. (08:18)
  • The Role of Care in Communication:

    • The discussion shifts to the importance of showing care in communication, with Jeremie emphasizing the need for both support and challenge in relationships. (11:42)
  • Navigating Giving and Receiving Feedback:

    • The conversation touches on the challenges of giving and receiving feedback, distinguishing between critique and being critical, and the importance of trust in feedback exchanges. (19:03)
  • Rebuilding Broken Trust:

    • Jeremie shares insights on rebuilding trust in relationships, emphasizing self-reflection, patience, and consistent actions to repair broken trust. (26:00)
  • Customizing Communication for Relationships:

    • Jeremie advises customizing communication approaches based on individual preferences and styles to strengthen relationships, using examples from personal and professional contexts. (30:32)
  • Introduction to GiANT:

    • Jeremie provides an overview of GiANT, an organization focused on developing relational intelligence and equipping leaders with effective communication skills. (32:28)

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