S5E29: Skills Relational Leaders Use to Build Trust

Do you wonder, "how do I build a culture of trust in my department or organization?" Listen in as Boyd Bailey, author of Essential Habit of Relational Leaders: Building a Culture of Trust., describes the essential habits of relational leaders.

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In this episode:

• What is a relational leader? (02:23)
• The quality of our lives is determined by the quality of our relationships (03:01)
• The value of being influenced by a relational leader (03:37)
• What is relational capacity? (05:00)
• Nurturing and growing our capacity for emotional intelligence (06:43)
• Emotional fitness (08:15)
• Restoring a relationship when trust is broken (10:14)
• Empathy leads to understanding, understanding leads to trust, and trust leads to influence (11:19)
• Keys leaders use when trust is broken (13:02)
• A story of how trust can be built and sustained for life (16:27)
• One practical thing a leader can do with his or her team, department, or organization to experience greater trust (21:35)
• Grow a loving relationship with God (28:58)
• A prayer for loving like Jesus (34:13)

Additional Resources

Buy a copy of Boyd's book: Essential Habit of Relational Leaders: Building a Culture of Trust.

Read the Transcript

Read a complete, word-for-word transcript of the episode.

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